How To Order

Ordering your customised metal product should be easy, so we do our best to make it simple for you. While choosing a new metal product can maybe appear daunting at first, with a wealth of options and choices, we are here to help! With our experience in the promotions industry and manufacturing, we do all the hard work to ensure you get the finished product you are looking for.

You will be assigned a personal contact, who will guide you through the design, approval and delivery of your product, from start to finish. From sending in your design, to receiving the finsihed product in your hands, we aim for the process to be as easy and hassle-free as possible!

  • Free Design Service
  • Proof Approval
  • Sample Approval
  • Beat Your Deadline
  • Free Samples!
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Order and Delivery

Artwork

We can print most logos unless they are extremely detailed - email your artwork to us and we can advise on the best method of reproduction. We can use most formats.

Colours

For most products, we can match absolutely any colour you have, for the material or the print. If you have a Pantone number, we can match that (minimum quantity 50 printed lanyards, 100 plain lanyards). Please note the industry standard for pantone matching dyed material is +/- 10%, and colours can often not be reproduced on a computer screen. We stock unprinted lanyards in a wide variety of colours (see below) - we may also have small amounts of other colours in stock, let us know if you are looking for a colour that isn't in the list below.

Ordering

Once you have agreed your design/details with your advisor, simply email or fax your order to us, and we will get production underway. For custom products, we will supply you with a picture of the finished lanyard (time permitting if you have a rush order) to approve before producing the full amount. Please pay particular attention to this stage - check that the text/colours/clips/safety breaks (if applicable) are all correct, as we cannot rectify after production.

If you are happy with the sample picture, please send us an email to approve, and we will go to mass production.

Delivery and Turnaround

If we have your product in stock (eg a plain unprinted or a stock printed lanyard), we can often deliver the next day - contact us to check available colours and stock levels.

For customised lanyards, the lead time is normally 1-3 weeks. If you have an urgent deadline, we can turn an order of printed lanyards round in 5-7 days, please contact up to check. We do not charge extra for this service.

Payment

After confirming you order, you will receive an invoice. Payment before delivery is required for first time orders - for subsequent orders, 30 days credit from date of ordering may be extended (subject to credit check).

We can accept payment by credit card, cheque or BACS, whichever is most convenient for you.

To make it easier for us to process and deliver your order quickly, please let us know if there is a specific person/address that your invoice should be sent to.